“Ensuring a favorable protection environment, provision of basic needs and services and community empowerment”

In partnership with the United Nations High Commissioner for Refugees (UNHCR), implementation of the project « Ensuring a favorable protection environment, provision of basic needs and services and community empowerment »

The project aims to ensure a favorable environment for refugees and asylum seekers of all nationalities in Tunisia by adopting good practice in the reception and registration of refugees and asylum seekers, assessing their vulnerabilities and managing them on a case-by-case, as well as providing psychological support for people with different disorders and traumas.

Funded by

UNHCR Country Office Tunisia


January 1st, 2019 to December 31st, 2019

Number of refugees and asylum seekers


Project Statement

This project is designed as a continuation of the response that CTR had initiated in 2018 and will aim to address the following problems: persons with specific needs (PWSN) with high and medium risk levels, refugee families in extremely vulnerable situations who cannot meet their basic needs, families facing financial insecurity, case management for persons with specific needs, recreational and life skills activities and community mobilization.


The intended impact of the interventions for 2019 is the strengthening of the protection environment for refugees in Tunisia and in line with the Protection Response Framework of UNHCR and partners in Tunisia.

  • CTR and other partners will serve as a platform for community based responses as well as a safe space where refugees and other affected persons, may access assistance and services, including psycho social activities.
  • Case management: implemented in accordance to the interagency SOP will ensure that refugees (GBV and CP) at high risk have access to individual counselling and specialized services. A team of caseworkers is responsible for coordinating all services and ensuring protection is upheld. In a case management system, the steps might vary depending on context, capacities, etc. but usually entail: identification; comprehensive risk assessment and prioritization; case planning, implementation of case plan, including referrals and service provision; follow-up, monitoring and review; documentation and case tracking; case closure. Emergency cash assistance will be provided to refugees, based on UNHCR Standard Operating Procedures for Emergency Cash Assistance. The cash assistance will be tailored to address unmet protection concerns and for exceptional cases. The case management will continue to benefit from the protection cash assistance to whom the Case Workers will refer vulnerable persons who experienced a protection incident.
  • Law and Policy strengthening: cross cutting efforts provided for under the Protection Response Framework will ensure that the partner’s staff operates in accordance with protection principles and approaches enhancing the quality of response. CTR will contribute to awareness-raising on protection to central and local authorities and public institutions.
  • Timely reporting based on accurate data and analysis of trends, including recommendations, will adequately inform advocacy interventions both at local and national level as well as design of programmatic interventions.

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